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Terms and Conditions

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Terms and Conditions

Sadly, sometimes things happen in life which mean your plans may have to change.  That is why we strongly recommend taking out Travel Insurance to cover all eventualities.

For bookings taken directly by our team at the hotel and that are taken at the published Rack Rates on our Rates page we apply the following deposit and cancellation policy outline below.  Other accommodation offers may have different cancellation terms and conditions and may be non-refundable and non-transferable; please check the offer carefully or call us for clarification.

Deposits

For bookings of one or two nights our deposit requirement is £200 per room booked.
For bookings of a longer length of stay a further £50 for each additional room night booked is required.

For bookings taken directly by our team at the hotel (that are not subject to any specific alternative terms and conditions for cancellation as identified to you at the time of booking) we apply the following cancellation policy. Other accommodation offers provided to you from external travel agencies may have different cancellation terms and conditions and may be non-refundable and non-transferable; please check the offer carefully or call us for clarification.

Cancellations

If you fail to turn up on your confirmed arrival date you are liable to us for the full value of your booking, we will however issue you with a voucher equal to 50% of the value of your booking. Your voucher will be issued with an expiry date of six months after the confirmed arrival date.

If your reservation is amended or cancelled between the confirmed arrival date and 30 days before that date we will issue you with a voucher to the value of the deposit paid, less a £200 cancellation fee. Your voucher will be issued with an expiry date of six months after the confirmed arrival date.
If your reservation is amended or cancelled 30 days or more before the confirmed arrival date we will issue you with a voucher to the value of the deposit paid, less a £100 cancellation fee. Your voucher will be issued with an expiry date of months after the confirmed arrival date.

All cancellation charges will be applied on the date the cancellation is made, against the credit card used to secure the booking.

Please note that all bookings made online are provisional until confirmed direct by the hotel (stay@holbeckghyll.com). Rates displayed on our website & online booking engine are non-commisionable. We reserve the right to cancel or ammend reservations.

GET TOGETHER

Plan some time with friends or family

With 30% to 50% off our standard rates when booking 3 or more rooms, we make it easy for you to keep in touch with friends and familly

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