Before we begin...
The Spa operates from 10.00am to 6.00pm, the last treatment time is 5.00pm.
Hotel residents have complimentary use of the sauna and steam room on a first come basis, the outdoor hot tub needs to be booked for 30 minute slots for private party use of a maximum of six. Should you require access to the sauna, and steam room before 10.00am please let reception know and they will arrange for them to be put on for you, they only take 30 minutes to heat up.
Guests are welcome to arrive in their robe and slippers although there are lockers and complimentary use of robe and slippers in the spa.
Children under the age of 16 are not permitted to use the thermal area or have treatments. Teenagers under 18 need to be accompanied by an adult.
If you are running late for your appointment you will have your treatment time reduced. However, if you are able to call ahead we may be able to reschedule your appointment.
Life altering medication under the supervision of your consultant.
As some medical conditions are contra indicated to certain treatments, please discuss any medication that supports life altering conditions with a therapist prior to visiting the spa. If you are refused a treatment on these grounds, an alternative treatment will be offered where possible. However, if no alternative is available you could be charged for your original treatment.
Single appointments can be changed or cancelled out-with 24 hours, multiple appointments or day spa can be cancelled or changed out-with 48 hours, of the appointment time, without incurring a cancellation charge. This charge is the full treatment value. However, if we are able to re-sell your appointment we will waiver the charge.